Kanopi Drupal Support has you covered

Support Services

Your time is your money.

That’s why we reply to your ticket within one hour of your support request. And we’ll audit your site for free, so there’s no time wasted. And plenty to gain.

Drupal Analysis

We start by getting to know your site inside and out, from your code base to custom modules to security. Click here to sign up for free audit

Drupal Support

Once we know your needs, we set up a custom-tailored plan that will allow for quick response times and unparalleled customer service.

Drupal Experts   

Every person on our team is the best in the business, including your dedicated project manager and every one of our developers We only hire experts.

Staff Augmentation

Need an extra pair of hands? The digital landscape is constantly evolving; that’s why you need someone on your team making sure your site is up to date and running like a well-oiled machine.

Drupal Support Offering

What's Included:

  • Module upgrades 
  • Bug fixes
  • Security patches
  • Development modifications
  • Updated content type/views
  • Design/theme modifications
  • CSS/HTML changes
  • Commerce updates
  • Performance enhancements
  • Google Analytics
  • Server administration

How it works:

  • Submit your request for support through our online ticket system or via phone or email.
  • You’ll hear from us within the hour to determine the priority and schedule the work.
  • If a solution can be reached in under three hours, we’ll get to work right away.
  • If we think it needs more than three hours of work, we’ll consult with you first.

What makes us stand out:

  • Use your support hours for anything involving your website - from emergency fixes to security and more.
  • We log by minutes, not hours, and roll your unused time over to the next month.
  • We’re there when you need us. Support is available from 9 a.m. to 6 p.m. YOUR local time.
  • We love giving back. Every year we help organize the Bay Area Drupal Camp, the largest Drupal camp on Earth.

We’ll help you make the most of your support hours by keeping you informed and getting on top of problems before they arise.